Reviews

Don’t just take our word for it, here’s what our customers have to say.

4.88

565 owner reviews

  • 5 stars: 518 reviews
  • 4 stars: 14 reviews
  • 3 stars: 1 review
  • 2 stars: 4 reviews
  • 1 stars: 9 reviews

Reviews collected on Google, Trustpilot and from customers writing to us directly. Every one is shown, including the critical ones.

  1. Chris Lowe – Google

    Life changing for my wife. No more presents!

  2. Peter Ritchie – Google

    This product really works! It was easy to set up because we already had the compatible cat flap installed so it was a direct swap. The electrical supply, with a bit of stick-on ducting took a little planning but works well.
    The unit reliably detects all the unwanted creatures and denies the cat entry when one is detected. So far it is infallible - stopping four illegal entries on one day alone.
    The App based system is very easy to use and is helpful.
    It’s expensive, but I would strongly recommend this product. It has removed a constant source of hassle & worry about dealing with a constant invasion of unwanted wildlife into our house.

  3. C. de Bruijne – Trustpilot

    I am a complete fan

    I am a complete fan, the purchase of this product was completely worth it! No more "presents" brought into the house, a view of unwanted visitors (the neighbour's cat), and we can keep an eye on whether and when the cats come in and go out again (even when we are away on holiday ourselves). That gives a great deal of peace of mind, and both the device and the app work perfectly :)
    As far as I have experience of customer service (payment failed at my end and I still paid twice), it was resolved properly.

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    Ik ben helemaal fan

    Ik ben helemaal fan, aankoop van het product helemaal waard! Geen meegebrachte ‘cadeautjes’ meer in huis, zicht op ongewenste bezoekers (de buurkat), en we kunnen (ook als we zelf met vakantie zijn) in de gaten houden of en wanneer de poezen binnen komen en weer naar buiten gaan. Dit geeft heel veel rust, en zowel het apparaat als de app werken perfect :)
    Voor zover ik ervaring heb met de customer service (betaling werkte niet van mijn kant en toch dubbel betaald) adequaat opgelost.

  4. Karen – Trustpilot

    I have had this fitted for about 2…

    I have had this fitted for about 2 months now. It has been a life saver. So far has stopped 8 presents from my two cats.
    I was a bit reluctant due to the price but has been totally worth it.
    App is good and easy to use. Has only blocked cats only once thinking it had something in his mouth but he didn’t. Overall so far so good.

  5. Thorsten S – Trustpilot

    While still beeing a start-up the app…

    While still beeing a start-up the app is already working very good and is always getting better. No issues with the hatdware at all.

  6. Andrea Mullen – Trustpilot

    This has saved us so much stress

    This has saved us so much stress, no 'presents' have made it past the Only Cat flap! Wish I bought one earlier. Sooo good. Loved seeing the videos too.

  7. Neil Gregory – Trustpilot

    Excellent cat flap

    Excellent cat flap. Keeps the bad stuff out.

  8. Ian B – Google

    This is probably the best purchase we have ever made. No more having to shut internal doors and block off gaps under fridges etc.
    This has been 100% accurate and stopped every attempt to bring prey into the house.
    I like the way you can access video clips of every entry, exit and prey attempt.
    Easy to control with multiple options to allow different cats in or out at different times if you wish. Thank you OnlyCat 😊

  9. Niels Sönke Seidler – Google

    Good product

  10. Akrp – Trustpilot

    Great!

    I am so happy with it! No more vermin! You can also see when your cat goes in and out. Really recommended!

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    Super!

    Ik ben er zo blij mee! Geen ongedierte meer! Je kunt ook zien wanneer je kat naar binnen en buiten gaat. Echt een aanrader!

  11. Wendy – Trustpilot

    Brilliant product

    We were consistently bothered by many gifts brought in at night by our three cats.
    Every morning I would dread coming down stairs to see what had been left for us.It was particularly difficult when the Grandchildren were here.
    NO MORE !!!!!
    Yippee!
    Fantastic!
    Hurrah!!
    We are now gift free and it is so lovely to come down the stairs angst free.
    Many, many thanks for your wonderful invention.
    Our friends and family have been intrigued by this cat flap!
    With our very grateful thanks and best wishes.
    Wendy and Paul Fincham

  12. Susan Schmidt – Trustpilot

    We would buy our Onlycat anytime again!!!

    Our Onlycat is installed since mid-July, approx. 3 weeks & we are very glad we have this wonderful device! No more mice, no more birds, no more nothing in bed 😀!
    Thank you for your fantastic help and for being there everytime we had a question & problems with our own WIFI and such.
    Everything is working fine! Such a helpful and friendly team, thanks to Ross & collegues from Susan & Ralf (wirh Zima & Aila - who are getting along better already...👍🐈🐈😀

  13. Gemma Heiser – Trustpilot

    It works!!

    It works!!! Easy to install (my husband did it himself, it slotted perfectly into our existing cat flap). Has prevented many a rodent from being brought into the house. Our little hunter can now come & go as she pleases and I know when she curls up on my bed there are no half dead creatures running around my house downstairs! Expensive but worth it.

  14. Jacqueline B – Trustpilot

    Amazing product!!!!

    Our cat would bring in up to 5 mice/birds a night before we got OnlyCat. My husband would spend half of his nights getting up chasing them around the house!
    The very first night it stopped four!
    AMAZING product. Cannot recommend highly enough.
    I know it’s a little pricey, but it really is worth every penny!

  15. Kali Tatau – Trustpilot

    Really good!

    Really good!

    I have to admit the price is quite high. That is why I initially chose the cheaper option with a subscription. But you do get a genuinely high-quality cat flap for it. The video quality is very good and the detection of cat and prey works reliably, and it is real fun to watch your cats in the videos or to check when they went out or came in during the night (our two cats are mainly out at night, so we urgently needed a solution against mice and similar creatures, which we were being brought with lovely regularity...). The detection of prey (or of non-prey) is very fast and you notice no difference from an ordinary microchip cat flap.

    Before this I had tried a similar anti-mouse flap, or rather a corresponding module, from a cheaper manufacturer. That did not work for me at all. In hindsight I could have saved myself the purchase and I am annoyed about it. Buy cheap (and in that case the other module was not even really cheap), buy twice, as the saying goes.

    From my point of view it is therefore worth spending a bit more and investing straight away in a high-quality product like OnlyCat.

    The only small criticism concerns the subscription: if you are satisfied and want to upgrade to the full version after a trial period, the subscription fees already paid are unfortunately not credited. I would find it fair if they were at least partly taken into account, or if a corresponding discount were offered on the upgrade.

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    Richtig gut!

    Richtig gut!

    Ich muss zugeben: Der Preis ist schon recht hoch. Ich habe mich deshalb zunächst für die günstigere Variante mit Abonnement entschieden. Dafür bekommt man aber auch eine wirklich hochwertige Katzenklappe. Die Videoqualität ist sehr gut und die Erkennung von Katze und Beute funktioniert zuverlässig und es macht richtig Spass, sich seine Katzen in den Videos anzuschauen oder nachzugucken, wann sie nachts raus- oder reingekommen sind (unsere beiden Katzen sind vornehmlich nachts unterwegs, daher brauchten wir auch dringend eine Lösung gegen Mäuse oder ähnliches Getier, was wir in schöner Regelmäßigkeit mitgebracht bekamen...). Die Erkennung der Beute (oder der Nicht-Beute) ist sehr schnell und man merkt keinen Unterschied zu einer normalen Mikrochip-Katzenklappe.

    Zuvor hatte ich eine ähnliche Anti-Maus-Klappe bzw. ein entsprechendes Modul eines günstigeren Herstellers ausprobiert. Das hat bei mir allerdings überhaupt nicht funktioniert. Im Nachhinein hätte ich mir den Kauf sparen können und ärgere mich. Wer billig kauft (in dem Fall war das andere Modul dies nicht einmal wirklich), kauft bekanntlich zweimal.

    Aus meiner Sicht lohnt es sich daher, lieber etwas mehr Geld auszugeben und direkt in ein hochwertiges Produkt wie OnlyCat zu investieren.

    Der einzige kleine Kritikpunkt betrifft das Abonnement: Wenn man zufrieden ist und nach einer Testphase auf die Vollversion upgraden möchte, werden die bereits gezahlten Abo-Gebühren leider nicht angerechnet. Hier fände ich es fair, wenn diese zumindest teilweise berücksichtigt oder ein entsprechender Rabatt beim Upgrade angeboten würde.

  16. Marleen De Groote – Google

    My cats often brought their prey inside alive. After installing the OnlyCat cat flap, they stay outside with their rats and mice.
    I had one problem because the flap mistaken the cat's markings for prey and therefore wouldn't let them in. The OnlyCat service team addressed and resolved this immediately after I reported the problem.

    Translated from Dutch by Google

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    Mijn katten brachten hun prooi vaak levend binnen. Na de installatie van OnlyCat kattenluik blijven ze netjes buiten met hun ratten en muizen.
    Ik heb 1 keer een probleem gehad omdat het luikje de tekening van de kat als prooi zag en ze dus niet binnen liet. Het service team van OnlyCat heeft dit direct na mijn melding van het probleem aangepakt en opgelost.

  17. Mirko Klütz – Google

    No more prey in the house. Probably the best cat flap available.

    We wouldn't want to be without it.

    Reliable, innovative, and worth every penny.

    Translated from German by Google

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    Keine Beute mehr im Haus. Die wohl beste Katzenklappe die es gibt.
    Wir möchten nicht mehr drauf verzichten.
    Verlässlich, innovativ und jeden Cent wert.

    Photo attached by Mirko Klütz

  18. TheVuurmaker – Google

    Good service

    Translated from Dutch by Google

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    Goede service

  19. Alexander Altmann – Google

    Works perfectly 🤗 …

    Translated from German by Google

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    Funktioniert bestens🤗 …

  20. M – Google

    In use for several weeks now, simply amazing. Super reliable. 100% satisfied.

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    Seit mehreren Wochen im Einsatz, einfach Mega. Super zuverlässig. Zu 100% zufrieden