Need any help?

We’re here to help you get the most out of your OnlyCat

Online Community

If you’ve already purchased OnlyCat, you’ll have received an invite to our VIP group. This is a great best place to ask questions or share answers with our amazing community.

Facebook Messenger

If you have a Facebook account, we recommend that you contact us via Facebook Messenger.

Email support

Please drop us a line at support@onlycat.com.

Phone Support

It’s also possible to call us at +44 191 58 000 60. We do, however, ask that you contact us via Messenger/email first where possible.

Company Details

VirtualV Trading Ltd,
Company number: 10391078,

Registered office: 1 Innovation Way, Northumberland Business Park, Cramlington, Northumberland NE23 7FP.
Registered in England & Wales.

returns Policy

Find everything you need to know in our Returns Policy.

Knowledge Base

If you have any questions, we encourage you to explore our knowledge base for quick answers. This helps us assist everyone more efficiently!

App Troubleshooting

Hardware Troubleshooting

Prey Detection Troubleshooting