Reviews

We have had the only cat flap for 4 days. Had some issues at the start with connection, the flap kept shutting down randomly.

We have had a sureflap cat flap before and the features of that app is a lot better than the only cat app. I understand that they have been around a while but the price is very reasonable compared to only cat.

Negatives:
No audit trail of admin use

It says entry allowed when another cat tries to come in even though it was actually blocked.

When you've created a custom policy you can't edit, you have to delete and create again.

When the flap is locked it still says exit allowed

The wording isn't very user friendly, it still seems like it's in development mode.

My cat brings in leafs, it was caught as contraband but then she dropped it on the camera and then that was it. Nothing would work. So I have to let the cat in via the door and then retrieve the leaf This is common with my cat so I'm unsure we can keep doing this especially as we travel quite a bit. This doesn't work as a product and in the eyes of the law has been missold.

We have sent this item back and have been told that only a partial refund would be given due to some glue on the outer plastic where we have fitted it to the wall.

This is a complete scam, they take your money don't care about how their product isn't fit for purpose, wrongly shout about AI. The only AI they use is in their responses to customers.

We have been advised to take this to court as the product isn't fit for use and has been miss sold.

Had some issues at the very start but somehow that never happened again. Been running stable for months and it stopped all attempts of the cat bringing prey and keeping other cats out based on the microchip reader functionality.

It has a false positive for preys every other week or so but the cat learned it should just try again. They're still training the model so perhaps it gets better in time.

This cat flap is life changing!
My only worry about making the investment was whether it actually works - and it does - very well!
It has made me enjoy having our cats again by removing the anxiety around prey (dead and alive) being brought in to the house.
And watching the videos of them coming and going can be quite addictive!

Just like any other person thinking about purchasing this I was hesitating at first due to the high price.
Then we got a rat living in one of our rooms for two days and it destroyed quite some stuff.
Now that I’ve got it I can tell you: IT’S LIFECHANGING.
The support responses super fast and friendly, the installation and setup was just SO easy. just by using the app you can tell that this is developed high class, everything works smooth and connects without problems. We’ve had it installed now for four days. The camera detected a mouse in our cats mouth yesterday, gave an alarm and kept the door shut.
I am honestly so thankful for the team working this out, I won’t regret a single Euro I’ve spent on this if it keeps working like this! It makes living with my two cats so much easier 🥹

We’ve had this cat flap for several months now and it has detected and prevented every attempt to bring prey indoors. It’s wonderful - thank you OnlyCat 😼

Great product, lets the cat in but keeps all her “treasures” out. Such a fantastic change in our everyday lives. I also had a few questions about the door and payment and I got excellent and fast responses from a real person.

You love your cat or you would not be reading this. How else could you tolerate dead critters in your home or worse yet the live ones you have to chase down! Now love yourself. Is it worth it? YES!!!! Is it expensive? YES! But when you look at the wonderful, endless entertainment of a cat and you think about how much people spend on entertainment, over the long haul, OnlyCat really isn't that expensive. Bottom line, if someone stole my OnlyCat would I buy another? YES, YES, GOD YES!!!!! Be kind to yourself.

This unit is fantastic. People in my life make fun of me and my Only Cat. Jokes on them, this is the best investment ever made. I took to Google searching for a solution to the carnage in our life, after five rodents in different states of life/ death had been brought into our home in less than 24 hrs.
This unit does exactly what it claims to do, and we are in the process of getting a second one for another property. Initial price seemed high, but we were desperate. Turned out to be well worth every penny. Had lots of questions prior to purchase, and they were super about getting us the info we needed.
If you are on the fence about making the purchase, step over the line and get some rest in your home. Save your marriage if the cat is more important to one spouse than the other.
Delighted with the unit.

We have our Only Cat about 3 months. We really like our cats but coming home to splayed presents and especially the release of live presents in the house was driving us slowly mad. Since we have got the OnlyCat, we have not had a single present in the house despite countless attempts especially by our Calico Cat. The added ability to open and close the flap for specific cats remotely is brilliant too. It easy to put in and operate. The support from OnlyCat has been really good, they built us a special draft cover! We would thoroughly recommend OnlyCat to any cat owners, it will change your life for the better!

This company has been very responsive to contact and, even better, we love their product! It has made a huge difference in our family’s life.

We got the Only Cat door in Canada for our cat Sneaky Pete. Prior to getting this, we would leave the door open for him to come and go. He brought in numerous mice and birds. When the door was closed, he clawed and ruined the weather seal around our door. We installed the Only Cat door beside the door that he was used to going out. It took only a few days before he was coming and going easily. We can set a timer so he cannot go out at night. The best feature that other cat doors do not have is the CONTRABAND detection. It uses AI detection so when he is attempting to bring in his gifts, the door will not open and we get the contraband alert. This is a game changer. Sooooo happy we got this.

BRILLIANT PRODUCT! We have 2 young cats and live in a rural area - so we were constantly receiving "gifts" day and night, alive and dead, at the rate 3 or 4 per day - but no longer! Faultless detection of prey so far, and a much less stressed family having no longer to clear up remains or chase live animals around the house and behind cupboards.
The videos or their attempts to bring in prey are great entertainment for friends & family...and have convinced further OnlyCat purchases from them.
OnlyCat support were great with a couple of queries too. Not cheap, but worth every penny IMO - thanks!

OnlyCat is great:
- it’s easy to use in the application
- it recognises when the cats are holding anything that’s not allowed inside and the door won’t open.
- we have two cats and the machine recognises the chips they are wearing perfectly (we ordered the chips from the website for on their bracelet)
- the service of OnlyCat is great. Our machine had to go for repair and OnlyCat is easy to reach through Facebook Messenger and replies quickly. After the machine came back for repair there was still something wrong with the machine, so they offered to send a new one. Perfect!

Attention points:
- first delivery took a long time (few weeks) because of customs (shipping from the uk to nl)
- you need a good WiFi signal

I’ve been keenly watching the development of this cat flap for a few years, waiting for some positive reviews to come through before deciding to purchase.

Finally decided to buy it and can’t believe I waited so long. It was super easy to switch out our existing cat flap and we experienced a moment of pure joy the next morning lying peacefully in bed and watching my cat attempt unsuccessfully try to bring in a mouse.

10/10 experience so far, great job to all the developers.

This is one on the best purchases I have ever made! I was reluctant at first with the price and put it off for a while just incase it didn't work. This cat flap has lived upto my expectations and the customer service is excellent if you have any queries. I use to dread coming home to see what my 3 cats had brought in. Spent countless hours chasing mice around the house to try and rescue them. This makes our lives easier and the cats seem to have learnt not to even try anymore!

This OnlyCat cat flap is a godsend. I was a bit nervous about purchasing it as it's obviously expensive but it's worked 100%. We've got 2 cats and live in a rural area, they we're bringing in 2 or 3 live or dead prey every day and it was out of control. Since we installed OnlyCat we've had ZERO prey in the mouse. Fantastic!

We have owned this cat door for almost a year and I cannot overemphasize how amazing it is. Our cats were bringing in live rats and letting the them go; there is no dollar figure you can put on trying to catch rats over and over while occasionally finding the odd dead one, rotting somewhere. Totally amazing product, sanity and marriage saver and worth every penny. If you have a hunter as a pet do yourself a favour and make the investment. Tech support also responsive and helpful. A real game changer for the per door market. THANK YOU ONLY CAT!

This product is LIFE CHANGING! I live in nature with my lovely cat Devi, who loves to hunt and bring me live rats in the middle of the night! After one night when she brought in 3 rats and I had to spend all night trying to catch them, I finally had enough and started frantically researching what to do...I stumbled upon Only Cat, and the product sounded amazing! Almost too good to be true! Finally, after ordering it and installing it, it prevented the first prey delivery at 6 am the very first week! I only found out about it after checking the app. At 8 am, I peacefully woke up with my cat lying next to me, not knowing that there was a whole other scenario playing out! THE PIECE OF MIND I REGAINED IS WORTH EVERY WAIT AND EVERY CENT SPENT ON THIS PURCHASE!

On top of it all, any issue I had or any question was promptly responded to by their amazing customer service.

Huge thanks for creating such an innovative product, truly life-changing for every cat owner!

Absolutely brilliant! We have only had the cat flap installed for a couple of weeks but it's worth every penny already - no more daily manic chases around the house trying to catch cat & bird, no more cleaning up feathers and bird poo from all around the house, no more being constantly on edge never knowing what prey was going to be set loose in the house or what we would come home to. It has saved us so much time and stress already. Installation was really easy and quick and the OnlyCat team have been really responsive and helpful with any queries we have had. Thank you for developing this product!