We’re here to help you get the most out of your OnlyCat
Customer Support Availability
Our support team is available Monday to Friday, 9:00 AM – 5:00 PM.
We do our best to respond promptly during these hours. Occasionally, you may hear from us outside of these times — we’re a small team and sometimes jump in on an ad-hoc basis around our home and personal schedules.
Thank you for your patience and understanding — we truly appreciate your support!
If you’ve already purchased OnlyCat, you’ll have received an invite to our VIP group. This is a great best place to ask questions or share answers with our amazing community.
If you have a Facebook account, we recommend that you contact us via Facebook Messenger.
Please drop us a line at support@onlycat.com.
It’s also possible to call us at +44 191 58 000 60. We do, however, ask that you contact us via Messenger/email first where possible.
If you have any questions, we encourage you to explore our knowledge base for quick answers. This helps us assist everyone more efficiently!
Enter your email below to keep up to date with all the latest news on our:
Plus more content from our feline friends!
