Accessory Selection Guide Select your installation method: Door Installation See Accessories Glass Installation See Accessories Wall Installation See Accessories Door Installation Accessories Mounting Adapter. Do you have an existing cut-out or a metal door? No Yes No mounting adapter required. 212-260mm / Metal door 260-300mm Standard Mounting Adaptor A SureFlap Cat Flap Mounting Adaptor (fully […]
What’s with all the symbols? A guide for understanding all the information surrounding an event. Unlock for Jinx We have a custom policy set up for Jinx, to only allow her to enter. This functionality is set in the Outdoor Motion rule at the bottom of the policy. Event Symbols > The Blue arrow shows […]
Wifi Troubleshooting My network isn’t showing on my list If your network does not appear on the network selection screen, please try selecting Other and manually entering your network name (SSID) and password. We have seen this to be necessary on occasion. We are investigating an intermittent issue where the device connects to WiFi, showing […]
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